/* MH Customer V1.45 — Support Center */
.support-layout{display:grid;grid-template-columns:minmax(230px,.32fr) minmax(0,1fr);gap:14px}.support-card{background:#fff;border:1px solid #e5e1e1;border-radius:14px;padding:16px}.support-list{display:grid;gap:8px;max-height:560px;overflow:auto}.support-ticket-btn{width:100%;border:1px solid #e7e2e2;background:#fff;border-radius:11px;padding:12px;text-align:right;cursor:pointer;display:grid;gap:5px}.support-ticket-btn.active{border-color:#a71920;background:#fff7f7}.support-ticket-btn small{color:#777}.support-chat{display:flex;flex-direction:column;min-height:520px}.support-messages{flex:1;display:flex;flex-direction:column;gap:10px;max-height:520px;overflow:auto;padding:6px}.support-msg{max-width:86%;padding:11px 13px;border-radius:13px;line-height:1.7;white-space:pre-wrap}.support-msg.requester{align-self:flex-end;background:#f8e9ea}.support-msg.ai{align-self:flex-start;background:#f3f3f3}.support-msg.office{align-self:flex-start;background:#edf7f3;border:1px solid #d6eee4}.support-msg small{display:block;margin-top:5px;color:#777;font-size:11px}.support-compose{display:grid;grid-template-columns:1fr auto;gap:8px;margin-top:12px}.support-compose textarea{min-height:74px;border:1px solid #ddd;border-radius:10px;padding:10px}.support-actions{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:10px}.support-status{display:inline-flex;border-radius:999px;padding:4px 9px;font-size:12px;background:#f2f2f2}.support-status.awaiting_human,.support-status.assigned{background:#fff1d8}.support-status.resolved,.support-status.closed{background:#e7f7ef}.tech-form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.tech-form .wide{grid-column:1/-1}.tech-form input,.tech-form textarea,.tech-form select{width:100%;border:1px solid #ddd;border-radius:10px;padding:11px}.support-files{display:flex;flex-wrap:wrap;gap:7px;margin:8px 0}.support-file{display:inline-flex;gap:5px;align-items:center;background:#f6f6f6;border:1px solid #e6e6e6;border-radius:9px;padding:7px 9px;text-decoration:none;color:#222}.support-help-boundary{background:#fff7e5;border:1px solid #f0d8a7;padding:10px 12px;border-radius:10px;margin-bottom:12px}.support-empty{padding:25px;text-align:center;color:#777}.support-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:#b9272d;color:#fff;font-size:11px;margin-inline-start:auto}
@media(max-width:800px){.support-layout{grid-template-columns:1fr}.support-list{max-height:210px}.tech-form{grid-template-columns:1fr}.tech-form .wide{grid-column:auto}.support-msg{max-width:94%}.support-compose{grid-template-columns:1fr}.support-compose button{width:100%}}

/* V1.46 direct human technical support */
#technicalSupport .section-head p{font-weight:600}