*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Arial,Tahoma,sans-serif;background:#f6f5f4;color:#171717}button,input,select,textarea{font:inherit}.hidden{display:none!important}.app{min-height:100vh}.top{height:72px;background:#141414;color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:20}.brand{display:flex;align-items:center;gap:12px;font-weight:800}.logo{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#a71920;color:white;font-size:20px}.brand small{display:block;color:#aaa;font-weight:400;font-size:11px}.top-actions{display:flex;gap:10px;align-items:center}.ghost,.primary,.danger{border:0;border-radius:9px;padding:10px 14px;cursor:pointer}.ghost{background:#292929;color:#fff}.primary{background:#a71920;color:#fff}.danger{background:#fff0f0;color:#a71920}.shell{display:grid;grid-template-columns:240px 1fr;min-height:calc(100vh - 72px)}.side{background:#1b1b1b;padding:20px 14px}.nav{display:grid;gap:6px}.nav button{background:transparent;color:#d9d9d9;border:0;border-radius:9px;text-align:start;padding:13px 14px;cursor:pointer}.nav button:hover,.nav button.active{background:#8f171c;color:#fff}.main{padding:28px;max-width:1450px;width:100%;margin:auto}.hero{background:linear-gradient(135deg,#151515,#2a191a);color:#fff;border-radius:18px;padding:30px;display:flex;justify-content:space-between;gap:20px;align-items:center}.hero h1{margin:0 0 8px;font-size:30px}.hero p{margin:0;color:#d5d5d5;max-width:680px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:18px 0}.card{background:#fff;border:1px solid #e7e3df;border-radius:14px;padding:18px;box-shadow:0 2px 10px rgba(0,0,0,.025)}.stat strong{display:block;font-size:28px;margin-top:8px}.section-title{display:flex;align-items:center;justify-content:space-between;margin:24px 0 12px}.section-title h2{margin:0}.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.service-card h3{margin-top:0}.service-card p{color:#666;min-height:48px}.tag{display:inline-block;background:#f7e8e9;color:#8f171c;border-radius:999px;padding:5px 9px;font-size:12px}.list{display:grid;gap:10px}.request-row{display:grid;grid-template-columns:1fr auto auto;gap:16px;align-items:center}.muted{color:#777;font-size:13px}.status{border-radius:999px;padding:6px 10px;font-size:12px;background:#eee}.status.new{background:#fff1d6;color:#8a5a00}.status.in_progress{background:#e8f1ff;color:#205493}.status.completed{background:#e8f8ee;color:#1a6a38}.status.waiting,.status.action_required{background:#ffe8e8;color:#9f1f1f}.panel{display:none}.panel.active{display:block}.modal{position:fixed;inset:0;background:rgba(0,0,0,.55);z-index:50;display:grid;place-items:center;padding:18px}.modal-box{width:min(760px,100%);max-height:90vh;overflow:auto;background:#fff;border-radius:16px;padding:22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.field{display:grid;gap:7px;margin-bottom:12px}.field.full{grid-column:1/-1}.field input,.field select,.field textarea{width:100%;border:1px solid #d9d4cf;border-radius:9px;padding:12px;background:#fff}.field textarea{min-height:130px;resize:vertical}.auth-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top right,#32191a,#111 55%)}.auth-card{width:min(460px,100%);background:#fff;border-radius:18px;padding:28px}.auth-card h1{margin:0 0 8px}.auth-tabs{display:flex;gap:8px;margin:18px 0}.auth-tabs button{flex:1;border:1px solid #ddd;background:#fafafa;padding:10px;border-radius:8px}.auth-tabs button.active{background:#181818;color:#fff}.notice{padding:12px;border-radius:9px;background:#f5f5f5;margin:10px 0}.notice.error{background:#ffe8e8;color:#8f171c}.notice.ok{background:#eaf7ee;color:#176237}.files{display:grid;gap:8px}.file{display:flex;justify-content:space-between;align-items:center;padding:10px;border:1px solid #eee;border-radius:9px}.messages{display:grid;gap:8px;max-height:280px;overflow:auto}.message{padding:10px 12px;border-radius:10px;background:#f6f6f6}.message.customer{background:#fbecee}.mobile-menu{display:none}@media(max-width:900px){.shell{grid-template-columns:1fr}.side{display:none}.side.open{display:block;position:fixed;inset:72px 0 0 auto;width:260px;z-index:30}.mobile-menu{display:inline-block}.main{padding:18px}.stats{grid-template-columns:repeat(2,1fr)}.grid{grid-template-columns:1fr}.hero{display:block}.hero .primary{margin-top:16px}.form-grid{grid-template-columns:1fr}.request-row{grid-template-columns:1fr}.top{padding:0 14px}}@media(max-width:520px){.stats{grid-template-columns:1fr 1fr}.brand span{font-size:14px}.main{padding:12px}.hero{padding:22px}.hero h1{font-size:24px}}

.owner-badge{display:block;color:#ffd9da!important;font-weight:700;margin-top:2px}
.admin-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:18px 0}
.admin-tabs button{border:1px solid #ded8d4;background:#fff;border-radius:9px;padding:10px 14px;cursor:pointer}
.admin-tabs button.active{background:#191919;color:#fff;border-color:#191919}
.admin-tab-panel{display:none}
.admin-tab-panel.active{display:block}
.admin-list{display:grid;gap:10px}
.admin-row{display:grid;grid-template-columns:1fr auto auto;gap:14px;align-items:center}
.admin-service-form textarea{min-height:82px}
.admin-check{display:flex;align-items:center;gap:8px;padding:10px}
button:disabled{opacity:.45;cursor:not-allowed}
@media(max-width:700px){.admin-row{grid-template-columns:1fr}.admin-stats{grid-template-columns:1fr 1fr}}

.quota{min-width:140px;text-align:center;background:#fff;border:1px solid #eee;border-radius:12px;padding:10px 14px}.quota strong{display:block;font-size:28px}.quota span{font-size:12px;color:#777}
.ai-layout{display:grid;grid-template-columns:280px 1fr;gap:14px}.ai-side{min-height:540px}.thread-list{display:grid;gap:7px;margin-top:12px;max-height:480px;overflow:auto}.thread-btn{border:1px solid #eee;background:#fff;border-radius:10px;padding:10px;text-align:right;cursor:pointer}.thread-btn strong,.thread-btn small{display:block}.thread-btn small{color:#888;margin-top:3px}.ai-chat{min-height:540px;display:flex;flex-direction:column}.ai-messages{flex:1;min-height:390px;max-height:520px;overflow:auto;padding:8px;display:flex;flex-direction:column;gap:10px}.ai-bubble{max-width:86%;padding:12px 14px;border-radius:14px;line-height:1.7}.ai-bubble.user{align-self:flex-start;background:#f3e7e8}.ai-bubble.assistant{align-self:flex-end;background:#f5f5f5;border:1px solid #e8e8e8}.ai-bubble small{display:block;color:#888;margin-top:6px}.ai-chat textarea{width:100%;min-height:90px;box-sizing:border-box;margin:10px 0}.plan-featured{border:2px solid #ad1a21}.plan-price{font-size:25px;display:block;margin:12px 0}.admin-package-form{margin-bottom:10px}
@media(max-width:850px){.ai-layout{grid-template-columns:1fr}.ai-side{min-height:auto}.thread-list{max-height:200px}.ai-chat{min-height:480px}}

#adminRequestReplyBox textarea{width:100%;min-height:100px;border:1px solid #ddd;border-radius:10px;padding:12px;resize:vertical;margin-bottom:8px}
#adminRequestReplyBox form{display:grid;gap:8px}
button:disabled{opacity:.5;cursor:not-allowed}

#adminSystemStatus .stat strong{word-break:break-word}.meta-note{line-height:1.6}

.ai-bubble.assistant{line-height:1.85}
.ai-bubble.assistant strong{font-weight:800}
.ai-heading{display:inline-block;margin-top:7px}
.ai-list-item{display:inline-block;margin:2px 0}